Welcome to Expedition Vehicles Limited. This Shipping Policy outlines the terms for the delivery and fulfillment of camping equipment rentals booked through our website: [www.dawexpedition.com](http://www.dawexpedition.com).
2. Delivery and Fulfillment Location
– On-Premises Only: All rentals and services are fulfilled exclusively at our premises. We do not deliver or fulfill orders outside of our physical address. – Address: Expedition Vehicles Limited, Mushroom Rd, Kiambu, Kenya. Digital Address: RR4R+5R Kiambu.
3. Reason for On-Premises Fulfillment
– Legal Documentation: Due to the nature of our business, all customers are required to sign legal documents in person. This ensures that both parties understand and agree to the terms and conditions of the rental agreement. – Equipment Inspection: Customers are required to inspect the equipment upon pickup to ensure it is in good condition and meets their needs.
4. Pickup Process
– Scheduling: Customers will receive a confirmation email with details on when to pick up their rental equipment. Please ensure you arrive at the scheduled time to avoid any delays. – Identification: Customers must present a valid form of identification (e.g., national ID, passport) when picking up the equipment. – Security Deposit: The security deposit must be paid in full before the equipment is released. This can be done at the time of pickup if not already completed online.
5. Returns
– Return Location: All rented equipment must be returned to the same location where it was picked up. – Condition: Equipment must be returned in the same condition as when it was rented. Any damages or losses will be covered by the security deposit as outlined in our Refunds and Return Policy.
6. Contact Us
If you have any questions or need further assistance, please contact us at:
Expedition Vehicles Limited Mushroom Rd, Kiambu, Kenya Digital Address: RR4R+5R Kiambu Email: [email protected] Phone: +254 740 205 459
