Welcome to Expedition Vehicles Limited (“we,” “us,” “our”). We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you rent camping equipment from us.
2. Information We Collect
We may collect the following types of information:
– Personal Identification Information: Name, email address, phone number, physical address, and national identification number or passport number. – Rental Information: Details about the equipment rented, rental period, and any feedback or complaints. – Payment Information: Payment details necessary for processing your transactions, such as credit/debit card information or bank account details. – Usage Data: Information on how you use our website or interact with our services, including IP addresses, browser type, and access times.
3. How We Use Your Information
We use your information for the following purposes:
– Providing Services: To process your rental request and provide you with the requested camping equipment. – Payment Processing: To process payments for rentals and any related services. – Customer Support: To respond to your inquiries, complaints, and provide customer support. – Marketing: To send you promotional materials and updates about our services, subject to your consent. – Legal Compliance: To comply with legal obligations and protect our legal rights.
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
– Service Providers: We may share your information with trusted third parties who assist us in operating our business, such as payment processors and delivery services, provided they agree to keep your information confidential. – Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights or the rights of others.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure.
6. Your Rights
You have the following rights regarding your personal data:
– Access: You can request access to the personal data we hold about you. – Correction: You can request correction of any inaccurate or incomplete information. – Deletion: You can request deletion of your personal data, subject to certain legal obligations. – Objection: You can object to the processing of your personal data for marketing purposes. – Consent Withdrawal: You can withdraw your consent to our processing of your personal data at any time.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date.
9. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Expedition Vehicles Limited Mushroom Rd, Kiambu, Kenya Digital Address: RR4R+5R Kiambu Email: [email protected] Phone: +254 740 205 459
